MY LIGHTHOUSE

COOKIE POLICY

Effective Date: 18 February 2026
Company Name: My Lighthouse Care Ltd
Company Number: 16857381
Registered Office: Arding & Hobbs, 7 St John's Rd, London SW11 1QN
Contact Email: [email protected]

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, and provide information to the website owner.

Cookies can be:

• Session cookies – deleted when you close your browser
• Persistent cookies – stored for a defined period
• First-party cookies – set by us
• Third-party cookies – set by external providers

2. How We Use Cookies

My Lighthouse uses cookies to:

• Enable core platform functionality
• Maintain user sessions
• Improve website performance
• Understand how users interact with the platform
• Support security and fraud prevention

We do not use cookies to sell personal data.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our website and platform. They enable:

• Secure login
• Account authentication
• Session management
• Security features

These cookies do not require consent.

3.2 Performance / Analytics Cookies

These cookies help us understand how visitors use our website so we can improve it.

They may collect information such as:

• Pages visited
• Time spent on pages
• Error messages encountered

If we use analytics tools (e.g. Google Analytics), these cookies are only activated with your consent.

3.3 Functional Cookies

These cookies remember choices you make, such as:

• Language preferences
• Platform settings

They enhance usability but are not strictly necessary.

3.4 Marketing Cookies (If Used)

If we use advertising or remarketing tools, these cookies:

• Track browsing behaviour
• Help deliver relevant advertisements

These are only used with your consent.

4. Lawful Basis for Cookie Use

Under UK data protection law and the Privacy and Electronic Communications Regulations (PECR):

• Strictly necessary cookies are set without consent.
• All other cookies are used only after you provide consent via our cookie banner.

You may withdraw or modify your cookie preferences at any time.

5. Managing Cookies

You can manage cookies by:

• Adjusting your browser settings
• Using our form below
• Deleting cookies through your browser

Please note that disabling essential cookies may affect platform functionality.

6. Third-Party Cookies

Where third-party tools are used (e.g. analytics providers), those providers may set cookies in accordance with their own privacy policies.

We recommend reviewing their policies for further information.

7. Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page.

8. Contact Us

If you have any questions about our use of cookies, please contact:

[email protected]

My Lighthouse Care Ltd
Arding & Hobbs
7 St John's Rd
London SW11 1QN

Do you accept non-essential cookies?